Privacy policy
Privacy Policy
At Perfume Paradise, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our store.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Your name
- Email address
- Phone number
- Shipping and billing address
- Payment and order details
- Device, browser, and usage information
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you بشأن your order or enquiry
- Provide customer support
- Improve our website, services, and shopping experience
- Send updates, promotions, or marketing messages where permitted
- Detect and prevent fraud or misuse
3. Payment Information
We do not store your full payment card information on our servers. Payments are processed securely through trusted third-party payment providers.
4. Sharing Your Information
We may share your information only when necessary, including with:
- Payment providers
- Courier and delivery partners
- Service providers who help operate our website and store
- Authorities when required by law
We do not sell your personal information to third parties.
5. Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze traffic, and help us improve our services.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be 100% secure.
7. Your Rights
You may request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information where applicable
- Opt out of marketing communications at any time
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or store operations. Updated versions will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: yasin@perfume-paradise.co.za
Phone: 084 593 4930
Address: 15 Bangalori Ave, Nirvana X1, Polokwane, 0699